Responsible Gaming at Slotrave Casino
Gambling is a form of entertainment, not a reliable source of income. Slotrave Casino is committed to providing tools that help players maintain control over their gambling activity. This page explains the responsible gaming measures available, how to activate them, and where to find free external support if needed.
If gambling is causing you distress, contact the Slotrave support team via live chat immediately, or reach out to a free helpline listed at the bottom of this page.
Know the Risks
Online casino games are designed for entertainment and carry a built-in house edge — meaning the casino retains a statistical advantage over every player over time. RTP (Return to Player) figures describe the theoretical long-run payout across all players; individual sessions will always vary, and losses are possible on any single visit.
No strategy, betting system, or pattern guarantees a win. Past results do not influence future outcomes on certified RNG games.
Gambling problems can develop gradually. Warning signs include spending more than you planned, chasing losses after a losing session, gambling with money set aside for bills or essentials, hiding gambling activity from family, or feeling unable to stop. If you recognise any of these signs, use the tools below or contact external support.
Self-Assessment
Ask yourself the following questions honestly. If you answer "yes" to two or more, consider speaking with a support organisation.
- Have you gambled more than you intended to in the last month?
- Have you tried to cut back on gambling but found it difficult?
- Have you gambled to recover money lost in a previous session?
- Has gambling affected your work, studies, or personal relationships?
- Have you borrowed money or sold possessions to fund gambling?
- Do you feel anxious, restless, or irritable when not gambling?
Responsible Gaming Tools at Slotrave
The following tools are available to all registered players. To activate any of them, contact the Slotrave support team via 24/7 live chat or by email. There is no self-service dashboard in the player account — all requests go through the support team directly and are applied to the account within one business day.
Deposit Limits
A deposit limit caps the total amount you can deposit within a defined period — daily, weekly, or monthly. Once set, the limit takes effect immediately for increases to restrictions; reductions are also processed promptly.
Contact support via live chat to request a deposit limit and specify the amount and time period. Deposit limits are recommended for any player who wants to control spending without self-excluding.
Time-Based Limits
Session time limits restrict how long you can stay logged in and actively playing within a single session. Once the time limit is reached, the session ends automatically.
This tool helps prevent extended unplanned play. Contact support to set a daily or weekly time limit on your account.
Cooling-Off Period
A cooling-off period temporarily suspends your account for a defined number of days — typically 1 day, 7 days, or 30 days depending on your request. During a cooling-off period, you cannot log in, deposit, or play.
The period ends automatically at its expiry and your account reopens. Use this option if you want a short break without permanently closing your account.
Self-Exclusion
Self-exclusion permanently closes your account for a minimum period of six months, with options for longer durations up to permanent closure. During self-exclusion, you cannot reopen the account, create a new account, or receive promotional communications from Slotrave.
To self-exclude, contact the support team via live chat or email and request account closure under the self-exclusion policy. The exclusion is applied within one business day of the request.
If you self-exclude and find yourself opening a new account during the exclusion period, contact support immediately to close it. Self-exclusion is a commitment to stopping — use it if other limits have not been sufficient.
Reality Checks
A reality check is a timed notification that appears during a gaming session to remind you how long you have been playing and your net result for the session. Contact support to set the interval for reality check notifications — for example, every 30 minutes or every hour. At each check-in, you can choose to continue or end the session.
Protecting Minors
Slotrave Casino is strictly for players aged 18 and over. Accounts are subject to KYC age verification before any withdrawal is processed.
If you share a device with minors, use parental control software to restrict access to gambling sites. The following free tools block access to gambling sites across all browsers on a device.
- GamBan (gamban.com) — blocks 50,000+ gambling sites across all devices and browsers
- Betfilter (betfilter.com) — gambling blocking software for Windows and Mac
- Net Nanny (netnanny.com) — parental control software with category-based site blocking
External Support Organisations
The following organisations provide free, confidential support for gambling-related concerns. They are independent of Slotrave and operate without any involvement from the casino.
| Organisation | Contact | Availability |
|---|---|---|
| GamCare | gamcare.org.uk / 0808 8020 133 | 24/7 helpline |
| Gamblers Anonymous | gamblersanonymous.org | Local meetings + online |
| BeGambleAware | begambleaware.org / 0808 8020 133 | 24/7 online resources |
| Gordon Moody Association | gordonmoody.org.uk | Residential treatment, counselling |
To contact the Slotrave responsible gaming team, use the 24/7 live chat or send an email via the Contact page. All requests for limits, cooling-off periods, and self-exclusion are handled confidentially and applied within one business day.